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Welcome to the Fintilect ticketing system.
Please use this system to request application changes, service requests, and to report any application problems you may experience. The Fintilect team is here to help, and we will attempt to address your request as quickly as we can.
For emergency issues or to reach Fintilect resources directly, please get in touch with us at 801-327-9700.
NOTE: If you are creating a new CRITICAL ticket outside of our normal business hours (6am - 6pm MST) - please also call our after hours support line at 801-327-9700.
| Upcoming Maintenance |
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Planned Start: November 23, 2024, 11:00 PM CT
Expected End: November 24, 2024, 5:00 AM CT
Affected Infrastructure
Components: Connect Hosted Online/Mobile Banking, Connect Bill Pay, and OAO
We will be conducting scheduled maintenance on Saturday, November 23rd, from 11:00 p.m. to 5:00 a.m. CT. Please note that your systems may experience brief outages and slower performance during the maintenance window, but they should not be down for the entire duration of the maintenance.
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